Gripsure Performance Warranty

Relax in the knowledge that your decking will retain its non-slip performance for at least 10 years. Our performance warranty gives you complete peace of mind.

Some decking products will give you an initial slip resistance. This means what they achieve on day one before they are even laid. But at Gripsure we think this is irrelevant. Our customers deserve better.

Having invested in Gripsure non-slip decking, we believe you should have peace of mind for the future. What you really need to know is “how long will my decking really remain non-slip?”

This warranty gives you our promise of how well your decking will perform.

You must register your warranty with us within eight weeks from the date of delivery (in the event of multiple deliveries from the date of the first date of delivery), by emailing info@gripsure.com.au with the following text:

Subject:  Gripsure 10-year warranty

Message: We, [enter company name or personal name here], are registering our Gripsure 10-year performance warranty for [enter product name & invoice number here], covering decking installed at the following location [enter full postal address here]. We have read, understood and agreed with the terms and conditions of the Gripsure 10-year performance warranty.

We will then confirm receipt of the email and issue you with an electronic version of your warranty certificate.

In the first instance, contact our office making sure you have a copy of your warranty certificate details to hand, along with any photographs and a brief description of the claim.

1. The office will ask you to forward the photos and your warranty details to info@gripsure.com.au
2. Gripsure will then make arrangements with you to visit site prior to the pendulum testing being undertaken.
3. A suitable date will then be set to undertake the pendulum tests to establish the PTV results of the decking.